Privacy Policy
Last updated: June 2025
1. Introduction
Cloud Intelligence (Pty) Ltd ("Cloud Intelligence", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cloudintelligence.africa or engage with our services.
We comply with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.
2. Information We Collect
Information You Provide
We may collect personal information you voluntarily provide when you:
- Submit a contact form or book a consultation
- Communicate with us via email
- Engage our consulting or development services
This may include your name, email address, phone number, company name, and project details.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
This information is collected through standard server logs and is used solely for analytics and website performance monitoring.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Improve our website and service offerings
- Communicate with you about our services, updates, and relevant content (with your consent)
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist us in operating our website and business (e.g., hosting providers, analytics services)
- Legal authorities when required by law or to protect our rights
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
7. Your Rights
Under POPIA and applicable laws, you have the right to:
- Access your personal information we hold
- Request correction or deletion of your data
- Object to processing of your personal information
- Withdraw consent at any time
To exercise these rights, contact us at hello@cloudintelligence.com.
8. Cookies
Our website may use essential cookies for functionality. We do not use advertising or tracking cookies. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Cloud Intelligence (Pty) Ltd
Cape Town, South Africa
hello@cloudintelligence.com